# Empatic - The Human Experience Company > Empatic is a human-centered design and innovation consultancy based in Austria. We help organizations improve digital products, services and workplace experiences through focusing on the user, with UX research, strategy, service design and digital product design. > Empatic works with organizations on complex challenges. Start with the service overview and selected case studies below. Case studies are the best source for understanding process and project outcomes. --- ## Seiten - [Design für Gutes](https://empatic-ux.com/designfuergutes/) - [Control Room Design](https://empatic-ux.com/en/control-room-design/) - [Control Room Design](https://empatic-ux.com/control-room-design/) - [Empatic Workplace: Work isn't working](https://empatic-ux.com/empatic-workplace-work-isnt-working/) - [Usability Testing Wiener Flughafen Anmeldung](https://empatic-ux.com/usability-testing-vie-shop-anmeldung/) - [Usability Test ABA October 2024 – Sign-up](https://empatic-ux.com/en/usability-test-october-2024/) - [Sign Up Office Warming Party](https://empatic-ux.com/office-warming-party-24/) - [Product Strategy Elevator](https://empatic-ux.com/product-strategy-elevator/) - [Product Strategy Elevator](https://empatic-ux.com/en/product-strategy-elevator/) - [Download - Tools & Downloads](https://empatic-ux.com/en/freebies/downloads/) - [Download - Tools & Downloads](https://empatic-ux.com/freebies/downloads/) - [Tools & Downloads](https://empatic-ux.com/en/freebies/) - [Tools & Downloads](https://empatic-ux.com/freebies/) - [UX Trainings - Remote](https://empatic-ux.com/ux-trainings-remote/) - [UX Research - Remote (CMP)](https://empatic-ux.com/ux-research-remote/) - [Produktdesign Remote](https://empatic-ux.com/produktdesign-remote/) - [Produktdesign | UI | UX](https://empatic-ux.com/produktdesign-ui-ux/) - [Produktdesign | UX](https://empatic-ux.com/produktdesign/) - [Produktdesign | UX | UI](https://empatic-ux.com/produktdesign-ux-ui/) - [Produktdesign & UX](https://empatic-ux.com/ux-produktdesign/) - [Kontaktform Bestätigung](https://empatic-ux.com/kontakt/erfolgreich/) - [Empatic Tester Pool](https://empatic-ux.com/en/empatic-tester-pool/) - [Empatic Testerpersonen-Pool](https://empatic-ux.com/empatic-testerpersonen-pool/) - [Usability Testing December 2023 Registration](https://empatic-ux.com/en/usability-testing-december-2023-registration/) - [UX Research](https://empatic-ux.com/en/ux-research/) - [UX Research](https://empatic-ux.com/ux-research/) - [Virtueller Kaffee](https://empatic-ux.com/virtueller-kaffee/) - [Usability Testessen 2024](https://empatic-ux.com/usability-testessen-2024/) - [UX & Dev: A Love Story - Survey](https://empatic-ux.com/ux-dev-a-love-story-survey/) - [UX & Dev: A Love Story - Survey](https://empatic-ux.com/en/ux-dev-a-love-story-survey/) - [UX Trainings](https://empatic-ux.com/en/ux-trainings/) - [UX Trainings](https://empatic-ux.com/ux-trainings/) - [Produktdesign](https://empatic-ux.com/ux-ui-produktdesign/) - [Product Design](https://empatic-ux.com/en/ux-ui-product-design/) - [Bestätigung Usability Testessen](https://empatic-ux.com/bestaetigung-usability-testessen/) - [Usability Testessen Anmeldung Teststation](https://empatic-ux.com/usability-testessen-anmeldung-teststation/) - [Usability Testessen Anmeldung Tester](https://empatic-ux.com/usability-testessen-anmeldung-tester/) - [Lebensraum Küche – Kochen mit BORA – Anmeldung](https://empatic-ux.com/lebensraum-kueche-kochen-mit-bora-anmeldung/) - [Lebensraum Küche – Kochen mit BORA](https://empatic-ux.com/lebensraum-kueche-kochen-mit-bora/) - [Academy](https://empatic-ux.com/en/academy/) - [Academy](https://empatic-ux.com/academy/) - [UX Audit](https://empatic-ux.com/en/ux-audit/) - [UX-Audit](https://empatic-ux.com/ux-audit/) - [What we do](https://empatic-ux.com/what-we-do/) - [Product Strategy Elevator - Anmeldung Testpersonen](https://empatic-ux.com/product-strategy-elevator-anmeldung-testpersonen/) - [Kontakt](https://empatic-ux.com/kontakt/) - [Contact](https://empatic-ux.com/en/contact/) - [Jobs](https://empatic-ux.com/en/jobs/) - [Jobs](https://empatic-ux.com/jobs/) - [Newsletter](https://empatic-ux.com/en/newsletter/) - [Newsletter](https://empatic-ux.com/newsletter/) - [How we work](https://empatic-ux.com/en/how-we-work/) - [How we work](https://empatic-ux.com/how-we-work/) - [Home](https://empatic-ux.com/en/home/) - [Home](https://empatic-ux.com/) - [Team](https://empatic-ux.com/team/) - [Case Studies](https://empatic-ux.com/casestudies/) - [Blog](https://empatic-ux.com/blog/) - [Impressum](https://empatic-ux.com/impressum/) - [Datenschutz](https://empatic-ux.com/datenschutz/) - [AGB](https://empatic-ux.com/agb/) - [About us](https://empatic-ux.com/en/about-us/) - [Team](https://empatic-ux.com/en/team/) - [Blog](https://empatic-ux.com/en/blog/) - [Imprint](https://empatic-ux.com/en/imprint/) - [Privacy Policy](https://empatic-ux.com/en/privacy-policy/) - [Legal](https://empatic-ux.com/en/legal/) - [Case Studies](https://empatic-ux.com/en/casestudies/) --- ## CaseStudy - [Österreichische Nationalbibliothek | Forschung zugänglich machen](https://empatic-ux.com/casestudies/oesterreichische-nationalbibliothek/) - [Bora | Advanced Customer Research](https://empatic-ux.com/en/casestudies/bora-advanced-customer-research/) - [BORA | Advanced Customer Research](https://empatic-ux.com/casestudies/bora-advanced-customer-research/) - [Customer Journey Mapping](https://empatic-ux.com/en/casestudies/acredia/) - [Customer Journey Mapping](https://empatic-ux.com/casestudies/acredia/) - [Social Startup in one week](https://empatic-ux.com/en/casestudies/luloop/) - [In einer Woche zum Impact-Start-up](https://empatic-ux.com/casestudies/luloop-in-einer-woche-zum-social-start-up/) - [Personalized Healthcare](https://empatic-ux.com/en/casestudies/kiweno/) - [Personalisierte Gesundheit](https://empatic-ux.com/casestudies/kiweno/) - [Frühdiagnostik mit Design Thinking](https://empatic-ux.com/casestudies/fruehdiagnostik-mit-design-thinking/) - [Design Thinking for Early-Diagnosis](https://empatic-ux.com/en/casestudies/design-thinking-solutions-in-health/) - [A boost of efficiency.](https://empatic-ux.com/en/casestudies/construction-meets-ux/) - [Effizienz-Boost für ARGE Baustahl](https://empatic-ux.com/casestudies/effizienz-boost-fuer-blasy/) - [Designing the Future of Smart City](https://empatic-ux.com/casestudies/designing-the-future-of-smart-city/) - [Designing the Future of Smart City](https://empatic-ux.com/en/casestudies/designing-the-future-of-smart-city/) - [Beyond the stone](https://empatic-ux.com/en/casestudies/beyond-the-stone/) - [From idea to app store.](https://empatic-ux.com/en/casestudies/from-idea-to-app-store/) - [Shaping the future of insurance](https://empatic-ux.com/en/casestudies/klickmal/) - [Mit Kunden die Versicherung von Morgen gestalten](https://empatic-ux.com/casestudies/mit-kunden-die-versicherung-von-morgen-gestalten/) - [Von der Idee zum App Store](https://empatic-ux.com/casestudies/von-der-idee-zum-app-store/) - [Beyond the Stone](https://empatic-ux.com/casestudies/beyond-the-stone/) --- ## Beiträge - [5 Teamwork Lessons from 'The Bear' for Design Agencies](https://empatic-ux.com/en/blog/what-we-learned-from-the-bear/) - [Was »The Bear« über gute Zusammenarbeit lehrt](https://empatic-ux.com/blog/was-wir-von-the-bear-gelernt-haben/) - [The Importance of UX in Health-Apps](https://empatic-ux.com/en/blog/ux-health-apps/) - [Die Bedeutung von UX in Gesundheits-Apps](https://empatic-ux.com/blog/ux-gesundheits-apps/) - [Experiments in AI](https://empatic-ux.com/en/blog/experiments-in-ai/) - [Neugierig auf KI](https://empatic-ux.com/blog/experimente-mit-ki/) - [UX Documentation](https://empatic-ux.com/en/blog/ux-documentation-for-success/) - [UX Projekt-Dokumentation](https://empatic-ux.com/blog/ux-projekt-dokumentation/) - [„Old Success“ funktioniert nicht. Finden wir etwas Besseres!](https://empatic-ux.com/blog/old-success-funktioniert-nicht-finden-wir-etwas-besseres/) - [Empathetic Design: Human-Centered Urban Design](https://empatic-ux.com/en/blog/empathetic-design/) - [Empathisches Design](https://empatic-ux.com/blog/emphatisches-design/) - [UX and AI](https://empatic-ux.com/en/blog/ux-and-ai/) - [UX und KI](https://empatic-ux.com/blog/ux-und-ki/) - [Service Design & Service Blueprint](https://empatic-ux.com/en/blog/service-design-service-blueprint/) - [Service Design & Service Blueprint](https://empatic-ux.com/blog/service-design-service-blueprint/) - [UX-Audits - der beste Freund jeder Projektleitung](https://empatic-ux.com/blog/ux-audits/) - [UX Audits – A Project Manager's Best Friend](https://empatic-ux.com/en/blog/ux-audits/) - [Humility & User-Experience: An Interview with Josef Mayerhofer](https://empatic-ux.com/en/blog/internet-world-interview/) - [Demut & User-Experience: Ein Interview mit Josef Mayerhofer](https://empatic-ux.com/blog/internet-world-interview/) - [Digital Accessibility: Why all users benefits from accessible applications](https://empatic-ux.com/en/blog/what-is-accessibility/) - [Was ist Accessibility und warum profitieren alle Nutzer von digitaler Barrierefreiheit?](https://empatic-ux.com/blog/was-ist-accessibility/) - [The Product Strategy Elevator: Our User-Centered Design Event](https://empatic-ux.com/en/blog/product-strategy-elevator/) - [Product Strategy Elevator: Nutzerzentrierung als Event](https://empatic-ux.com/blog/product-strategy-elevator/) - [​​User Research meets Ecosystem Design: The Case for UX Design in Mobility Strategy](https://empatic-ux.com/en/blog/user-research-meets-ecosystem-design-the-case-for-ux-design-in-mobility-strategy/) - [User Research trifft Ecosystem Design: Ein Plädoyer für UX Design in Smart Mobility](https://empatic-ux.com/blog/ux-for-smart-mobility/) - [Was ist eigentlich UX-Design?](https://empatic-ux.com/blog/was-ist-ux/) - [What is UX design?](https://empatic-ux.com/en/blog/what-is-ux-design/) - [Whitepaper: 11 Design Principles for Payments in the Age of Open Banking](https://empatic-ux.com/en/blog/whitepaper-11-design-principles-for-payments-in-the-age-of-open-banking/) - [Whitepaper: 11 Designprinzipien für Payments im Zeitalter von Open Banking](https://empatic-ux.com/blog/whitepaper-designprinzipien-payments/) - [Usability Testessen - Products put to the test](https://empatic-ux.com/en/blog/usability-testessen/) - [Usability Testessen - Produkte auf dem Prüfstand](https://empatic-ux.com/blog/usability-testessen/) ---